One of the biggest causes to ineffective communication is the problem of listening. Oftentimes, we make a conclusion from a statement based on half (sometimes, not even that much) of what is being said, without letting the person finish. Think of it this way. If I tell you, “I think that you are terrib…”, you may cut me off and say, “No no no no… you are terrible at your business decisions. Get that right first, then come to me about my problems.” As a result, I decided to abort the conversation, and it does not go as planned. What … Continue reading Listen, Reflect, Speak